Refund policy

30-day money-back guarantee
Every Hormvita order is covered by a 30-day money-back guarantee. If you're not satisfied, email us at support@hormvita.com within 30 days of delivery and we'll issue a full refund of the product price. You do not need to return the bottle.

How to request a refund
Email support@hormvita.com with your order number and the email address used at checkout. We'll confirm your refund by email and process it to your original payment method, usually within 5-10 business days. It may take a few additional days for your bank or card issuer to post the refund.

Refund limits
The guarantee covers one refund per customer or household. Shipping charges, if any were paid, are non-refundable.

Subscriptions
If you're on a subscription, refunding your first order does not cancel future shipments. You can skip, pause, or cancel your subscription at any time from your account or by emailing us, and the 30-day guarantee applies separately to each new delivery.

Damaged or incorrect orders
If your order arrived damaged or you received the wrong item, contact support@hormvita.com with photos and we'll send a replacement or refund at no cost to you.

Questions
If you have any questions about this policy, contact us at support@hormvita.com.